Frequently Asked Questions about Vapes

Here we answer the questions we receive most frequently – regarding puff counts, nicotine, shipping, and disposal. Is your question not listed? Then write to us using the contact form.

Still looking for the right model? Start with the disposable vapes or choose directly by flavor.

FAQ

How long does a disposable vape last?

This depends on the model and how much you vape. The number in the name, such as with the Tornado Vape 15000, indicates the maximum number of puffs according to the manufacturer. If you are a heavy vaper, it is better to choose one with 30,000 puffs or more.

Can I recharge the vapes?

Yes. All models in our range have a battery with a USB-C port. You recharge it until the e-liquid is used up.

How much nicotine do the vapes contain?

In the EU, a maximum of 20 mg/ml of nicotine is permitted. The strength is listed for each product and on the packaging.

What is the difference between Tornado, RandM, and Fumot?

Fumot is the manufacturer, RandM is the brand, and Tornado is the model series. That is why you will find all three grouped together under Tornado Vape in our shop.

What are the Fumot Eco 2in1 to 5in1 devices?

Devices with two to five flavors in one. You can switch between flavors without having to change the device.

Where does VapezStore ship to?

To many countries in Europe. You can see if we deliver to your address at checkout once you select your country.

Why do I have to verify my age?

Nicotine-containing products may only be sold to adults aged 18 and over. That is why we check your age before purchase.

What payment methods are available?

You can see all available payment methods at checkout. Payment is processed securely via Shopify.

My vape isn't working – what should I do?

First, check whether the battery is charged and whether the protective film or silicone plug has been removed. If that doesn't help, write to us using the contact form, including your order number and a photo.

Can I return an order?

You can find full details on returns and cancellations in our cancellation policy.

How do I dispose of an empty vape?

Due to the battery, empty vapes should not be thrown in household waste. Please take them to a collection point for electronic waste or batteries, such as a recycling center or a retail store.